FAQ

Frequently Asked Questions about Our Store and Products:

1. Where do your Acai berries come from? Our premium Acai berries are sourced directly from the Amazon rainforest. We take pride in being a local business and importing Acai berries while respecting the local communities. By choosing our products, you are contributing to a local community in South Australia and supporting sustainable sourcing practices.

2. What makes your Acai Cream special? Our Acai Cream is blended with Guarana, creating a unique combination of creamy taste and great texture that enhances the overall flavor experience.

3. How can I use your Acai Cream? Our Acai Cream has a scoopable texture, making it easy to prepare delicious smoothies or Acai Bowls in just a few minutes. It serves as a versatile ingredient for various recipes.

4. Which businesses can benefit from stocking your products? Any cafes, restaurants, smoothie bars, fruit markets, juice shops, supermarkets, delis, gyms, health stores, or foodservice establishments interested in offering our amazing products can benefit from increased sales and customer satisfaction.

5. What other flavors do you offer besides Acai Cream? We also offer Pitaya and Passion Fruit Cream, which adds a refreshing twist to your smoothies or bowls and complements a wide range of recipes.

6. Are your products suitable for special dietary needs? Yes, our Acai Cream, Pitaya and Passion Fruit Cream are gluten-free, dairy-free, and vegan, making them suitable for individuals with various dietary preferences and restrictions.

7. How does your store contribute to the environment? We are committed to reducing plastic waste by using bulk recyclable packaging for our products. By choosing our products, you're making an eco-friendly choice and supporting sustainable practices.

8. Can I order your products online? Yes, you can conveniently order our products online through our website. We offer secure and efficient shipping to ensure that you receive your items promptly.

9. Do you offer wholesale options for businesses? Absolutely! We provide wholesale options for businesses interested in stocking our products. Please reach out to our team to discuss your specific requirements.

10. Is there a minimum order quantity for wholesale purchases? For pick-up orders, there is no minimum order requirement. However, for purchases under AU$50, a delivery fee may apply based on the customer's location. Our wholesale team can provide you with specific information regarding delivery fees and options. Feel free to reach out to them for further clarification.

11. How sweet is your Acai Cream? Our Acai Cream has a delightful level of sweetness. It is made by blending Acai (50%) with Guarana (26%), resulting in a balanced flavor profile. We use a reduced amount of sugar, and the sugar used is demerara sugar, which adds a natural sweetness. Additionally, Guarana is a natural extract known for its naturally energizing properties and acts as a natural stabilizer in our Acai Cream.

12. What is demerara sugar and what does it mean? Demerara sugar is a type of raw sugar that is less processed compared to white granulated sugar. It is made from the natural juice of sugarcane, which is then evaporated and crystallized. Demerara sugar has larger crystals and a golden brown color, with a slightly molasses-like flavor.

If you have any other questions or need further assistance, please don't hesitate to reach out to our customer support. We're here to help!